Unfortunately, the building is a historical 5-story walk-up built in the 1900s. Meaning there is no elevator on the premise. To make your stay as comfortable as possible, we will help bring all your belongings to your room.

Our property has a total of 5 stories. The rooms with private suites are located on the first and second floor. All of our rooms with shared bathrooms are located on floors 3 and above.

Check-in is is possible starting from 3pm. Check-out is 11am. We cannot guarantee late check-out.

Check-in is at 3pm as we have to make sure your room is in perfect condition for your stay. If the room you are staying in is ready before 3pm we will be happy to let you in early.

There is a hotel Ambassador at all times at The Flat. You can check-in at anytime after 3pm!

Unfortunately, we do not allow pets on the hotel.

Yes we can store your luggage before check in and after checkout.

Unfortunately, we do not have parking on our facilities.

Guests are free to receive packages during their stay & are entirely responsible for communicating/coordinating its arrival. There is no fee for this service.