Accessibility​
We strive to make every guest’s stay as comfortable and accommodating as possible. Please note that our building does not have an elevator, but we do offer ADA-accessible rooms located on the first floor. These rooms feature mobility-friendly amenities and doorways that provide 32 inches of clear width to ensure ease of access.
For guests who need assistance with entry, a portable ramp can be placed over the steps at the building entrance to facilitate wheelchair access.
To reserve an accessible room or request additional information, please email us at booking@theflatnyc.com or call 929-490-6715. We’re here to assist you in any way we can.
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Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Flat Hotel Website is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.
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Feedback
We welcome your feedback on the accessibility of The Flat Hotel Website. Please let us know if you encounter accessibility barriers on The Flat Hotel Website:
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Phone: 9294906715
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E-mail: booking@theflatnyc.com
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Visitor Address: 25 West 24th Street, New York, NY 10025
We try to respond to feedback within 3 business days.